Military Miniature

Frequently Asked Questions

Login and Account

Do I have to register?
At this point it is only necessary to register for an account for digital products, as they are accessible through the account page. Our back-end system will automatically connect renewals to existing subscriptions for the registered account. Registering an account allows you to keep an address book, keep track of your newsletter subscription and allows you to keep track of your subscriptions. With an account you can also securely save your payment method.
I cannot login, please help!

If you are sure you have an account in this webstore but cannot login, you can apply for a new password here. Note that your Email is your username. If you are certain your password is correct, but you still cannot login, try deleting your browser's cookies for

Please note:
Unless you want to purchase digital products, you do not need an account and login is not required to checkout.


Which payment methods do you accept?

We accept payment credit card (Visa, MasterCard, Discover and American Express). If you wish to pay with PayPal, please contact us at [email protected] to process your payment and set up your subscription.

Unfortunately, checks can no longer be accepted as they are being phased out entirely.

Can I pay in X currency?
Our shop automatically switches between several, most commonly used currencies, based on the current exchange rate to USD. Payment is always in USD, and the conversion is performed automatically by your credit card issuer. Because of that fact, we cannot guarantee that the amount shown by our shop is exactly what you'll be charged, since banks use slightly different exchange rates which we have no way to predict. Any currency other than USD should therefore be taken as a close indication only.
Is my information safe?

Our checkout and account pages are secured with an SSL certificate issued by GoDaddy. Credit card payments are processed using so-called Hosted Fields on a secure server hosted by Braintree under the highest PCI DSS conditions. No credit card data is either actually processed or ever stored at

Is it safe to 'save' a payment method?

When you save your payment method, a bit of reference code is saved on our site that allows you to make further purchases without entering your card information. It also allows us to charge your account for subscriptions if you signed up to any automatically renewing subscription. In no other case can or will we charge your account and no login or card information is ever stored on our server.


When does my subscription begin?

By default subscriptions start with the first upcoming issue (see the 'Most recent issue' item on the subscription product page for the latest distributed issue). As our magazines are quarterly, it can take up to 12-14 weeks for your first issue to arrive. Within a short period after appearance of a new issue, subscriptions will automatically be backdated to the latest issue.

How long does my subscription last?

Each magazine is published four times per year. When you purchase a subscription  you always pay for the number of issues, not the period. This means that if we ever change the frequency or a magazine is delayed, you still get the number of editions you originally paid for.

How do auto-renewing subscriptions work?

The digital subscription is auto-renewing. This means that instead of being asked to renew at the end of your subscription's term, you will be continuously billed via your chosen payment method until you choose to cancel the subscription, which can be done either through the user account page, or by contacting customer service. Digital auto-renewing subscriptions will be billed every four issues.

Digital Products

How do digital subscriptions work?

Like hardcopy subscriptions, digital subscriptions begin with the first upcoming issue by default. All digital subscriptions are auto-renewing (see above) and are billed every four issues. You MUST have an account in our webshop in order to have a digital subscription, as an email address is required for both notifying you of new issues' release, and also because PDFs of previous issues in your subscription are available to download via the user account page on the webshop.

How do I get notified of new issues?

We use our newsletter system to notify readers when a new issue becomes available. The notification also comes with a direct download link, so make sure you're signed up to ensure deliverability and check your spam filter and junk mail settings!

How do I get digital back issues?

Once purchased, you will not be sent a PDF due to size limitations on emails. Instead, you can find Issue links in the 'My Downloadable Products' section of the user account page on the webshop (login required). Remember that these are relatively large, so it may take some time to load on Flip-book Viewer, depending on the speed of your connection.

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